The EMC advanced hybrid communications network of satellite-terrestrial-cellular connectivity allowed guests and crew to connect their smartphones and other devices to post pictures and updates, call friends and family, and stay connected for important business communications as they experienced the cruise industry’s newest megaship, claimed to be the fifth largest in the world.
The engagement was ongoing during Norwegian Escape’s inaugural voyages. With seamless and complimentary access to Facebook, Twitter and Instagram, thousands of guests and media were able to participate in a variety of inaugural social media events, from a sail-along Instagram scavenger hunt to a secret menu that could only be unlocked with a tweet.
As a leading provider of broadband communications and content at sea, EMC says it has tracked the majority of Internet traffic on cruise ships around the world since the advent of social media. Recognizing the importance of guests staying connected, Norwegian and EMC have partnered to offer the best possible connectivity experience on board a cruise ship both at-sea and in-port.
The combined 159 million social media impressions garnered from Norwegian Escape’s inaugural events showed a 330 percent increase, compared to the impressions tracked from previous inaugural events.