Arun Jaitley addressing at the launch of the Aaykar Setu - a new tax payer e-Service module, in New Delhi on July 10, 2017
- E-Governance, Feature, Masses

Finance Minister Arun Jaitley Releases Digital Aaykar Setu

Arun Jaitley addressing at the launch of the Aaykar Setu - a new tax payer e-Service module, in New Delhi on July 10, 2017
Arun Jaitley addressing at the launch of the Aaykar Setu – a new tax payer e-Service module, in New Delhi on July 10, 2017

A new tax payer service module ‘Aaykar Setu’ was launched in Delhi on Monday by India’s Finance Minister, Arun Jaitley.

To enhance mobile access experience, a mobile responsive android version was also released along with the desktop version. Jaitley stressed on the government’s commitment towards continuously upgrading tax payer services.

He said that this e-initiative would help in reducing physical interface between assesses and tax assessing authorities and thereby minimizing the chances of any tax harassment.

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The new step is an effort by the Income Tax Department (ITD) to directly communicate with the taxpayers, on a range of multiple informative and useful tax services aimed at providing tax information at their fingertips.

The module compiles various tax tools, live chat facility, dynamic updates, and important links to various processes within the Income Tax Department in a single module.

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The tax payers will also be able to receive regular updates regarding important tax dates, forms and notifications on mobile numbers registered with the ITD.

All taxpayers who wish to receive such SMS alerts are advised to register their mobile numbers in the Aaykar Setu module.

According to a government statement, the Central Board of Direct Taxes (CBDT) constantly endeavours to provide better taxpayer services and reduce taxpayer grievances.

The statement adds that new schemes and e-initiatives to educate the taxpayers and deliver tax payer services in an effective manner are key to this effort.

Photo courtesy: Press Information Bureau

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About RMN Digital

Rakesh Raman is a national award-winning journalist and founder of the humanitarian organization RMN Foundation. With over 30 years of experience in technology management and editorial research, he serves as a Country Expert for India with the Varieties of Democracy (V-Dem) Project (University of Gothenburg). Formerly an edit-page tech columnist for The Financial Express and a digital media expert for the United Nations (UNIDO), Rakesh specializes in the intersection of AI, governance, and human rights. For the past 15 years, he has managed the Raman Media Network (RMN), a global news service including rmndigital.com and rmnnews.com. His investigative work includes forensic research reports on election integrity and corruption, archived as open-access publications on Zenodo. As an AI and transformative technology expert, he develops frameworks for Agentic AI in e-governance and authored the AI for Kids Picture Book. His work is recognized by international bodies like Reporters Without Borders (RSF) for its focus on transparency and democratic accountability.
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