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How Ally Bank Banks on Mobile Banking

Ally Bank’s suite of customer–centric products and features expands this month to include the second generation of Ally Mobile Banking apps–featuring customers’ most–requested capabilities–including Ally eCheck Deposit, Bill Pay, and fund transfers to and from external banking institutions.

The updated mobile banking app, available for Android and iPhone, and mobile banking website (m.ally.com) continue to offer customers all of its original features: the ability to check balances, search transaction history, transfer money between Ally Bank accounts, see current call wait time, and find nearby ATMs and cash–back locations.

“Customers are looking for the easiest ways to access and manage their money. We’ve listened closely, and Ally Mobile Banking’s enhanced functionality now meets both their wants and needs” said Diane Morais, deposits and product innovation executive, Ally Bank.

“Within the first six months of the initial Ally Mobile Banking rollout, we saw more than 167,000 app downloads and we anticipate even greater adoption with our second release.”

Alongside features like 24/7 live customer service, ATM fee reimbursement, Ally Perks debit rewards and Popmoney person–to–person payment, mobile banking rounds out a cohesive customer convenience offering, says Ally Bank.

[ Also Read: Banks Working Hard to Promote Mobile Banking: IDC ]

Ally Bank’s secondary app, available for customers and non–customers, can locate both nearby ATMs and cash–back locations in the U.S. using Global Positioning System (GPS) technology. This app is available to the public and free to download at the App Store and Google Play Store.

To download apps, search “Ally Bank” in the App Store or the Google Play Store. Ally Mobile Banking apps are compatible with Android 2.2 and higher phones, iPhone (3GS/4S) and iPod touch (accessed over Wi–Fi).

Ally Bank is a direct bank in the U.S. that offers a straightforward approach to banking with no minimum deposit required to open an account, no monthly maintenance fees and 24/7 live customer service.

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