Deadly dust and noise pollution is caused by illegal construction in a cooperative group housing society of Dwarka, New Delhi. Government has failed to control the corrupt managing committees (MCs) of housing societies. Click the photo to know the details.
Delhi Development Authority to Provide E-Governance Services
The Minister asked DDA to usher in total transparency in its functioning and dealing with the public and its customers. As a follow up to the above, the Vice-Chairman (VC) DDA during his interaction with the Minister in Delhi today apprised him of the efforts made by DDA in this direction.
The VC informed that DDA is planning to undertake digitalization of its services, as a turnkey project through its Project: “DDA Digital Services: Computerized Management System for Decision Support and Online Public Services (including Grievances Redressal) System (CMS)”.
In this computerization project, DDA will network its 22 departments and 60 field offices, and undertake capacity building of its 5000 officials, to provide citizen services.
DDA will use Social Media Network, eMail, WhatsApp and SMS to improve its interaction with its customers, promote “digital payments”, establish new record rooms to maintain its records and files, operationalize “Document Management Solution” and “file tracking system using RFID tags” and land protection system using GIS and Remote Sensing technology.
DDA has planned to establish about 22 Nagrik Suvidha Kendras, Mobile Nagrik Suvidha Kendras and 27 Internet Information Kiosks at SDM offices for providing information services to the public and its outreach programme.
To facilitate this, DDA has released its Request-For-Proposal (RFP) Notice on 30th November 2017 for inviting technical proposal from top IT firms.
DDA will adopt transparent procedure for attracting “competitive bidding” from technically competitive Industries, and will establish an Oversight Committee to supervise the entire process of vendor selection.
DDA will implement this project within 18 months from the award of work and have handholding for service stability with the selected vendor, for about 5 years after the project goes live.
A government statement released today said that DDA envisages to establish “DDA 4.0” through this “Digital Services” project.