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Digital India: Government Approves BPO Promotion Scheme

Ravi Shankar Prasad delivering the inaugural address at the Networking workshop on India BPO Promotion Scheme under Digital India Programme, in New Delhi on October 03, 2016

Ravi Shankar Prasad delivering the inaugural address at the Networking workshop on India BPO Promotion Scheme under Digital India Programme, in New Delhi on October 03, 2016

India BPO Promotion Scheme

An Indian minister for technology Ravi Shankar Prasad said today that Narendra Modi’s government is determined to create a knowledge-based society to improve efficiency and reach of government services. He was inaugurating a networking workshop on India BPO promotion scheme.

The minister said India’s contribution in the growth of IT industry is well acknowledged all over the world. According to him, in 2015-16, IT and IT-enabled services earned the highest ever revenue of $143 billion which is around 9.3 % of GDP in India.

The minister claimed that during the same period the sector also recorded an export of $108 billion which is around 45% of services export from India. The sector gave direct employment to 3.7 million people, and last year alone 200,000 additional jobs were created.

[ Loss in Exports Leading to Job Losses in India: Study ]

On the future of BPO segment, Prasad said that India holds 38% share in global BPO market and the stage is set for massive growth of the sector. With increased focus of the government on good governance and impetus of the industry towards better customer services, the need for call centers will increase, he hoped.

Meanwhile, the Indian government has approved India BPO Promotion Scheme (IBPS) under the Digital India programme to create employment opportunities and promotion of BPO / ITES operations across the country to secure balanced regional growth of IT / ITES industry, with an outlay of ₹ 493 crore.

[ आओ मिल कर करें एक नये और समृद्ध भारत का निर्माण ]

The scheme provides capital support along with special incentives of upto ₹ 1 lakh / seat in the form of Viability Gap Funding (VGF). About 48,300 seats have been planned with distribution across States / UTs based on population percentage as per Census 2011, excluding metro cities along with their urban agglomeration, such as Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, NCR Delhi, Pune and States of North East Region (NER).

Also, a dedicated web portal was launched today. It informs about bidding details, news alerts, and other related information regarding India BPO Promotion Scheme (IBPS).

The web portal also provides special login for bidders to raise disbursement requests related to capital support, special incentives, and to furnish quarterly performance report.

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