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Designing Digital Solutions for the Next Billion

Audrey Azoulay, Director-General of UNESCO. Photo: UNESCO

Audrey Azoulay, Director-General of UNESCO. Photo: UNESCO

By conducting case studies on a range of digital services for agriculture, health, the environment, government and displaced populations, the UNESCO-Pearson Initiative for Literacy has been examining how inclusive digital solutions can help people with low skills and low literacy use technology in a way that supports skills development and, ultimately, improves livelihoods.

A workshop organized as part of Mobile Learning Week will be of interest to practitioners and researchers wanting to develop more inclusive digital solutions and generate new ways of thinking about the challenge of closing the global literacy gap and reducing the digital divide, especially for low-literate and low-skilled users.

The participants will contribute with their input to helping shape the final guidelines for inclusive development in order to design digital solutions for the next billion people. The workshop will take place Monday, 26 March 2018 in Paris, France.

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The interactive workshop will

• provide an overview of the guidelines as a work in progress, as well as key findings from the case studies.

• allow participants to provide feedback one the key areas (designing with the users, content, the digital solution and implementing environment) and provide suggestions for inclusion in the guidelines, including resources.

• brainstorm how to increase the reach and uptake of the guidelines.

The participants will learn about the skills needs of low-literate and low-skilled users, how digital solutions can meet those needs and increase inclusion, especially for women and girls, and what participants need to do to increase reduce the inequalities and gender divides.

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